Refund policy
On-site Services (Tours, Guiding, Transfers) We understand that plans can change. However, because our tours involve external partners (transportation, restaurants) and careful scheduling, the following policy applies:
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Free Cancellation: If you cancel your booking in writing (via email) at least 7 calendar days before the scheduled start time, you will receive a 100% refund.
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Late Cancellation (within 7 days): Cancellations made within 7 days of the scheduled start time, or no-shows, are non-refundable. At this stage, the payment covers the non-refundable deposits made to our partners and our reserved availability.
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Delays: Tours start promptly at the scheduled time. In the event of a delay on the participant's part, we cannot extend the duration of the tour or offer a partial refund.
Digital Products (E-books, PDF Guides) Due to the nature of digital content (instant access and downloadability), all sales of digital products are final. No refunds or exchanges are possible once the download link has been sent. Please review the product description carefully before purchasing.
Cancellation by the Service Provider In the event that a tour is canceled by Guidealist due to unavoidable external circumstances (Force Majeure, e.g., extreme weather), you will receive a full refund or be offered an alternative date.
Contact for Refund Requests: Email: guidealist.info@gmail.com Phone: +36 70 610 0701